Social Media Account Recovery Services in Singapore
A hacked Instagram account, a disabled Facebook Page, a banned TikTok profile, or a lost YouTube channel can erase years of audience-building in an afternoon — and for businesses that sell through social, it stops revenue on the spot. Meta’s and TikTok’s self-service recovery flows fail constantly: verification emails go to the hacker’s address, appeal forms disappear into queues, and “we’ve reviewed your case” rejections arrive with no human to talk to. Our account recovery service gets hacked, disabled, and wrongly banned accounts back.
Recovery is a process problem: each platform has escalation channels beyond the public forms — business support routes, verification pathways, and legal channels — each demanding specific evidence in a specific format. We run the right sequence for your case, whether it’s a hijacked personal profile being used to scam your contacts, a business account disabled by mistaken automated enforcement, or a channel lost to a phishing attack. If an impersonator is operating your stolen account, our content removal service shuts down the abuse in parallel while recovery proceeds.
Why Choose Our Account Recovery Services?
Beyond the Public Forms
The self-service flows are built for simple cases and fail for hijacks and wrongful bans. We work the escalation routes — business support channels, ownership-verification pathways, and formal legal requests — that the public forms never surface.
Evidence Packages That Verify
Recovery turns on proving ownership: original registration details, billing records, admin history, ID documents, and content archives, assembled in the format each platform’s verification team accepts on the first pass instead of the fourth.
Damage Control While You Wait
A hijacked account is an active weapon — scamming your followers, running ads on your card, destroying your reputation. We work containment (impersonation reports, follower warnings, payment-method locks) in parallel with recovery, not after it.
Our Process
Case Triage
We establish what happened — phishing hijack, SIM-swap, automated policy enforcement, malicious mass-reporting — and freeze further damage: securing linked emails, revoking sessions where possible, and locking payment methods tied to the account.
Ownership Evidence Assembly
We compile the proof each platform’s verification requires: registration and billing history, government ID where applicable, business documents, domain verification, and archives establishing you as the legitimate operator.
Escalated Recovery
We file through the correct recovery channel for your case type and escalate systematically — business support, verification teams, and legal channels — following up on the cadence each platform’s queues respond to.
Hardening & Handback
Recovered accounts are re-secured before handback: hardware-key or app-based 2FA, admin-role cleanup, connected-app audit, and the security practices that prevent round two.
What Our Clients Say
Our boutique’s Instagram — 40K followers, our main sales channel — was hijacked and the hacker was messaging customers with fake payment links. They contained the scam within a day and recovered the account in nine. We’d spent three weeks getting nowhere alone.
Facebook disabled our Page and ad account together for a “policy violation” no one could explain. Their appeal established it was mistaken automated enforcement and everything was restored in under three weeks — with our ad history and pixel data intact.
My YouTube channel was stolen through a fake sponsorship email and renamed into a crypto stream. The team’s evidence file got the channel returned with all videos and subscribers, and their security setup means it can’t happen again.
Frequently Asked Questions
Facebook profiles, Pages, and Business Manager; Instagram personal and business accounts; TikTok accounts; YouTube channels; LinkedIn profiles and company pages; and X accounts. We handle hacks and hijacks, wrongful disabling by automated enforcement, malicious mass-report bans, and lockouts from lost credentials or a departed employee’s email.
Usually yes. Changed contact details defeat the self-service flow but not the ownership-verification pathways, which rely on historical evidence the hacker cannot fake — original registration data, billing records, ID verification, and account history. This is the most common case we handle.
Hijacked-account recoveries typically complete in 1 to 3 weeks. Disabled-account appeals run 2 to 6 weeks depending on the platform’s queue and whether earlier self-appeals complicated the record. Containment of active abuse starts the same day you engage us.
No — most rejections come from automated review of incomplete submissions. A properly evidenced case through the correct escalation channel regularly succeeds after multiple self-filed rejections. Tell us what was already filed; the appeal history shapes which route we use next.
Standard recoveries start from $800. Complex cases — hijacks with active scamming, Business Manager takeovers, or channels with changed ownership details — typically range from $1,500 to $4,000. Triage is free, and we tell you upfront if a case looks unrecoverable.
Containment before recovery: impersonation and fraud reports to take the account’s reach down, warnings through your other channels so followers stop paying, and locking any payment methods connected to the account. Recovery filings start the same day, but stopping the bleeding comes first.
Yes — hardening is part of every engagement: app-based or hardware-key 2FA, admin-role and connected-app cleanup, phishing-awareness guidance for your team, and ongoing brand monitoring that catches impersonation attempts before they mature into the next incident.
Containment: reporting the account as compromised and warning your audience come before ownership recovery, because every hour of active scamming does more damage than a day of downtime. Meta’s compromised-account reporting can restrict the account’s reach even before verification completes — we run that track and the recovery track simultaneously.
Yes — this is one of the most common cases we handle, and it usually doesn’t even involve a hostile ex-employee, just a forgotten personal email behind a business asset. Business documentation, billing records and domain verification establish the company’s claim, and once recovered we restructure access through proper role-based admin so no single person’s departure can strand the account again.
